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Mediation Support FAQs

// FAQS

Mediation Support FAQs

We understand that you may have some queries about how mediation support works.
We’ve answered some of the most Frequently Asked Questions below.

Mediation support can applied to all forms of mediation. The most typical scenarios are where an individual feels they need help with documenting their case and/or speaking to their case, needs, and interests.

It can help to take the emotion out of a mediation by using an independent third party to represent you.

It depends on how much you're after. We can support light-touch just a few hours, or over many hours of preparation, representation, documentation and strategising. Once we understand your case, we can quote on the hours you may need.

It's more common for individuals to represent themselves in workplace mediations, as the intent is often to rebuild a relationship, and often relates to communication. For that reason it's best if you represent yourself in the actual mediation joint session.

Having said that, we can absolutely help you prepare for mediation, and debrief with you after. We can also be present in a silent observer capacity, and support you in the breaks.

Yes, we sign a Confidentiality Agreement to assure you that whatever is said goes no further.
In addition, all notes related to the case are disposed of upon completion, and no-one can compel us to report on our discussions.

No. Our mediation support service does not equate to legal support or services. We are not lawyers. 

We can connect you with lawyers if required.

Mediation Support is charged at $330 per hour (including GST).